Privacy Policy

Last updated: July 2026

1. Introduction

Heal & Zeal Digital ("we", "us", "our") operates the Heal & Zeal Wellness Hub at healzealwellness.com. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform. By using the Heal & Zeal Wellness Hub, you agree to the practices described in this policy.

2. Information We Collect

For Wellness Seekers:

  • Name and email address when you create an account
  • Phone number if provided during onboarding
  • Wellness interests and goals if provided during onboarding
  • Booking details including dates, times, and messages when you make a booking request
  • Reviews and ratings you submit
  • Email subscription preferences

For Wellness Experts:

  • Name, business name, email address, and phone number when you create an account
  • Listing information including description, services, location, categories, wellness tags, photos, social media links, and accreditation details
  • Booking availability settings and booking records
  • Subscription and billing information processed securely through Stripe
  • Profile view counts

For all users:

  • IP address and browser information collected automatically when you visit the site
  • Cookies used to maintain your login session and improve site performance

3. How We Use Your Information

  • To operate and maintain the Heal & Zeal Wellness Hub
  • To create and manage your account
  • To display your listing to wellness seekers (for experts)
  • To process bookings between seekers and experts
  • To send transactional emails including booking confirmations, listing approvals, and account notifications
  • To send wellness tips, expert insights, and platform updates to subscribers (you may unsubscribe at any time)
  • To process subscription payments securely through Stripe
  • To improve the platform and user experience
  • To comply with legal obligations

4. How We Share Your Information

We do not sell your personal information to third parties.

We share information with the following trusted service providers only as necessary to operate the platform:

  • Supabase: secure database hosting and user authentication
  • Stripe: subscription payment processing
  • Titan SMTP: transactional email delivery
  • Vercel: website hosting

Wellness Expert listing information (name, business details, contact details, location, services) is displayed publicly on the Heal & Zeal Wellness Hub as part of your listing profile. You control what information you include in your listing.

We may disclose information if required by law or legal process.

5. Data Storage and Security

Your data is stored securely on Supabase servers. We use industry-standard security measures including encrypted connections (HTTPS), row-level security policies, and secure authentication. While we take reasonable precautions, no online platform can guarantee absolute security.

6. Cookies

We use cookies to maintain your login session and improve site performance. You can control cookies through your browser settings. Disabling cookies may affect your ability to log in to your account.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Unsubscribe from marketing emails at any time
  • Contact us with any privacy concerns

To exercise any of these rights please contact us at contact@healzealdigital.com

8. Third Party Links

The Heal & Zeal Wellness Hub contains links to external websites including wellness expert websites and social media profiles. We are not responsible for the privacy practices of those external sites.

9. Children

The Heal & Zeal Wellness Hub is not intended for users under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of the platform after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

For any privacy-related questions please contact:

Heal & Zeal Digital
Email: contact@healzealdigital.com
Website: healzealdigital.com